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Shipping

How long will it take to receive my order and how much does shipping cost?

Shipping & Processing Times. Domestic Standard Orders:. Domestic Standard Orders with Custom Products:. Domestic Expedited Shipping:. Canada and International Shipping:. Shipping Methods & Cost. Please keep in mind that these timeframes are estimates

I received a delivery notification, but my package has not arrived. What steps should I take?

Sometimes, packages are scanned for delivery before your local mail carrier physically drops them off–––frustrating, we know!. You may receive your order within 5 business days after your tracking status is updated to "delivered." We kindly ask for y

Will an order containing both standard and custom items be shipped separately?

Orders containing both standard and custom items will ship at the same time, in the same package. If you'd like them to ship separately, please complete separate orders. Any orders containing custom items will be subject to the custom processing time

Can I ship to multiple locations in one order?

Unfortunately, you cannot ship to multiple addresses in one order. If you’d like to ship your packages to multiple locations, please kindly complete separate transactions.

Can I combine shipping of multiple orders?

Unfortunately, we are unable to combine shipping with multiple orders.

Do you ship internationally?

Yes, we ship to countries around the world!. For most international orders, shipping, duties, and taxes will be calculated and collected at checkout based on the selected address. Please note: The breakdown of shipping, duties, and taxes at checkout

What is an ""Estimated Delivery" date?

The "Estimated Delivery" date is a time frame provided by the shipping carrier, based on processing and transit times. Please note that this date is an estimate, not a guaranteed delivery date, as delays can occasionally occur due to unforeseen circu

My item is lost in transit? What do I do now?

We’ll send out a replacement of the same product (size, pattern, customization) to the address on file as quickly as possible. If you need to update the shipping address, no problem—just let us know! However, please note that we’re unable to make cha